How long are shipping times?

Our processing time is 1-2 days, overall, we will ship the items as soon as possible, and then takes between 7-12 days to reach your doorstep.

Can I cancel my order? 

Cancelations are possible if you do not receive your package within the time frame specified for each product or if your order has not been shipped before the cancelation request.

What happens if I receive the wrong item? 

Contact our customer service staff after receiving the wrong item. After you provide the photos of the wrong item, We will immediately reship for you or give you a refund.

Return & Refunds Policy

If there are any quality problems with the product, please contact us within 7 days after receiving the product. After you provide photos of the problem product, we will process the refund for you. 

Exchanges

In the unlikely event that you receive a damaged or defective item, or the item didn't fit, we're happy to exchange the item for a new one. Please contact our email sypehat@gmail.com within 15 days of receiving your product to begin the process. 

Any incorrect or damaged products caused by us do not need to be returned. We will re-ship as per your request or give you a refund. 

Return Shipping

After you've submitted a return request to the support email address sypehat@gmail.com

Final Sale Items

If the item is marked "final sale", It does not qualify for a return and can not be refunded.